GLASGOW, U.K., June 6, 2016 – Xerox today announced the launch of the
Xerox Seamless™ Transportation Solution, its next-gen approach to secure
ticketless public transport payment by smartphone. The launch follows a
successful nine-month pilot of the technology with the local transport authority
Valence Romans Déplacements (VRD), in the city and area of Valence, in south
“Almost immediately after first demonstrating Xerox Seamless at UITP Milan
2015, we began the pilot with VRD to test and continue the development of this
innovative solution,” said Jo Van Onsem, group president, International Public
Sector, Xerox. “Based on patented Xerox technology, Xerox Seamless can be
used for all kinds of services including trains, buses, trams, park-and-ride
facilities and carpooling, making it attractive to a broad range of operators and
How the system works
Operators simply install Near Field Communication (NFC) tags provided by
Xerox on their transport network. The user downloads the app onto their NFCenabled
smartphone and registers with Xerox Seamless to activate their account.
To travel they simply tap their smartphone on any Xerox Seamless NFC tag.
During the tap the tag creates and stores an encrypted transaction and relays it
to the smartphone. Billing is processed automatically at the end of the month,
based on the number of trips completed on the various transport providers.
The solution is universal. Designed independently of SIM cards and compatible
with all mobile phone operators. It can be installed quickly and easily by both the
transportation operators and the user while offering the same security
guarantees as conventional contactless ticketing.
“Xerox Seamless was very easy to deploy and we’ve been extremely satisfied
across the board – at the regional council level and at the level of the transport
operator,” said Marylène Peyrard, president of Valence Romans Déplacements.
“When we asked travellers about their experiences using the new system, 90 per
cent said that they were satisfied.”
A Mobility as a Service (MaaS) business model
In exchange for receiving a fee for the services provided, Xerox supplies
transport operators with the NFC tags and app, and operates the complete
service, including the back-office system that handles:
- Integration of data required to process fares
- Customer service and billing
- Reconciliation of the fares/services processed for affiliated transport
Integrated trip planner
The Xerox Seamless app can be integrated with the Xerox Mobility Companion,
an innovative travel solution that interfaces with the systems of different transport
operators and providers in a city or region to offer citizens door-to-door trip
planning. The solution combines all available travel options such as bus, train,
tram, bicycle and car sharing. Together, Xerox Seamless and the Xerox Mobility
Companion provide the single account based service and planning and
information to enable users to enjoy mobility using MaaS principles.
Xerox Seamless will be available from July 2016 with installation starting in early
Xerox Seamless will be demonstrated on Xerox’s stand (C74) at the 11th ITS
European Congress, taking place at the Scottish Exhibition and Conference
Centre (SECC), Glasgow, June 6-9, 2016.
For further information on Xerox at the ITS European Congress visit:
Xerox is helping change the way the world works. By applying our expertise in
imaging, business process, analytics, automation and user-centric insights, we
engineer the flow of work to provide greater productivity, efficiency and
personalisation. Our employees create meaningful innovations and provide
business process services, printing equipment, software and solutions that make
a real difference for our clients and their customers in 180 countries. On January
29, 2016, Xerox announced that it plans to separate into two independent,
publicly-traded companies: a business process outsourcing company and a
document technology company. Xerox expects to complete the separation by
year-end 2016. Learn more at www.xerox.com.
Xerox’s European public transportation and fare collection centre of excellence is
located in Valence, France.
Robert Corbishley, Xerox
+44 (0)1895 84 3239
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